1. Introduction
Superfoods Company ("we", "us", or "our") operates the ShopCX platform (the "Service") accessible at shopcx.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and profile picture provided through Google authentication.
- Usage Data: Information about how you interact with the Service, including pages visited, features used, and timestamps.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Cookies and Tracking: We use cookies and similar technologies to maintain sessions and improve the Service.
3. How We Use Your Information
- To provide, maintain, and improve the Service.
- To authenticate your identity and manage your account.
- To communicate with you about updates, support, and administrative matters.
- To monitor usage and analyze trends to improve user experience.
- To detect, prevent, and address technical issues or security threats.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who assist in operating the Service (e.g., hosting, analytics).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us.
6. Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict processing of your data.
- Data portability.
- Withdraw consent at any time.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@shopcx.ai.